(4.3 / 5)3+ Ratings

Grofers Reviews

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Overall Rating

4.3

3 Reviews

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About Grofers

Grofers.com is now known as Blinkit, an Indian quick-commerce service. Founded in December 2013, Blinkit offers online grocery delivery and other essential items. Customers can order groceries, bakery items, baby care products, and more through a mobile application. Blinkit promises instant delivery within minutes, making it a convenient option for daily needs. The service operates in multiple cities across India, ensuring quick and efficient delivery of a wide range of products.

Grofers Pros & Cons

Pros of Grofers.com:

Convenience and Efficiency: Customers can order groceries and other essentials online, reducing the time and effort involved in shopping.
Quick Delivery: Promises instant delivery within minutes, ensuring customers receive their orders promptly.
Wide Range of Products: Offers a variety of items including groceries, bakery products, baby care items, and more.
User-Friendly App: The mobile application provides personalized recommendations, easy search options, and secure payment gateways.
Cost Savings: Regular discounts and offers help customers save money on their purchases.
Partnership with Local Stores: Collaborates with local merchants to extend their marketing and sales reach.
Technology-Driven: Utilizes proprietary technology to enhance the shopping experience and improve efficiency.
Customer Support: Provides reliable customer service to address any issues or concerns.

Cons of Grofers.com:

Customer Service Issues: Some customers have reported difficulties in getting refunds and resolving payment issues.
Old Stock Delivery: There have been complaints about delivering very old stock products, which is not acceptable to some customers.
Delivery Problems: Some users have experienced issues with delivery, including delayed or missing orders.
Payment Discrepancies: There have been instances where customers were charged twice for the same order or faced issues with cash on delivery.

Overall Rating: Grofers.com has mixed reviews, with some customers appreciating its convenience and wide range of products, while others have experienced issues with customer service and delivery problems. The overall rating varies, with some sources indicating a 2.8-star rating based on 8 reviews.

Grofers Coupon & Discount Codes

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Grofers Customer Reviews (3)

0/5

Mart van der Vlies

Verified Buyer

Jul 17, 2024

Deloris Paez

Verified Buyer

Jul 13, 2024

Janet Brown

Verified Buyer

Jul 12, 2024

Grofers Customer’s Q&A

No question yet

Grofers Features and Benefits

Key features and benefits of Grofers.com include:

Convenience and Efficiency: Customers can order groceries and other essentials online, reducing the time and effort involved in shopping.
Quick Delivery: Promises instant delivery within minutes, ensuring customers receive their orders promptly.
Wide Range of Products: Offers a variety of items including groceries, bakery products, baby care items, and more.
User-Friendly App: The mobile application provides personalized recommendations, easy search options, and secure payment gateways.
Cost Savings: Regular discounts and offers help customers save money on their purchases.
Partnership with Local Stores: Collaborates with local merchants to extend their marketing and sales reach.
Technology-Driven: Utilizes proprietary technology to enhance the shopping experience and improve efficiency.
Customer Support: Provides reliable customer service to address any issues or concerns.

These features make Grofers.com a popular choice for online grocery shopping in India.

Grofers Pricing

Grofers.com, now known as Blinkit, offers competitive pricing on a wide range of products. The platform provides big discounts and savings on daily groceries, bundles, and bank offers. Customers can benefit from the monthly House Full Sale, which features significant price reductions on various items. Additionally, Blinkit focuses on limiting its Stock Keeping Units (SKUs) to streamline operations and offer better pricing. This strategy has helped the company double its Average Order Value (AOV), making it a cost-effective option for online grocery shopping.

Payment Method

Grofers.com, now known as Blinkit, offers various payment methods to ensure a seamless shopping experience. Customers can pay using UPI, Cash on Delivery (COD), credit/debit cards, wallets, net banking, and buy now pay later options. Additionally, Blinkit accepts Sodexo meal passes and Paytm food wallets for added convenience. These multiple payment options make it easy and secure for customers to complete their purchases.

Grofers FAQs

Grofers Alternatives

Top 10 Grofers.com alternatives include:

Bigbasket: India's leading online grocery store with a wide range of products.
Amazon Pantry: Offers a large selection of groceries and household essentials.
Reliance Fresh: Provides fresh groceries, fruits, vegetables, and more.
Swiggy Instamart: On-demand grocery delivery service by Swiggy.
JioMart: Online grocery shopping platform by Reliance.
Dunzo: Delivers groceries, medicines, and other essentials.
Nature's Basket: Premier online grocery store offering fresh and organic products.
ZopNow: Convenient online grocery shopping with home delivery.
Gopuff: Delivers food, drinks, and essentials to your door.
EzCater: Corporate food catering platform with a wide range of options.